Operations Quality Audits
Evaluating how well your organization’s processes, systems, and workflows are performing against defined quality standards and goals. Identify inefficiencies, gaps, or inconsistencies and discover clear, actionable insights to improve overall performance.
Resource Creation
Developing clear, useful, and engaging materials that support learning, consistency, and informed decision-making in your organization. This could include: tailored documents, manuals, reports, SOPs, digital libraries, multimedia content, databases, etc.
Program Development
We can help you deliver upon your mission by designing and implementing new initiatives, or improving existing ones, so that they effectively maximize both your resources and your impact. We also create strategies for long-term program sustainability.
Operations Optimizations
Planning and implementing operations strategies that work for you - and that improve how your organization functions day-to-day. We bring structure and momentum to your daily work, ensuring projects are completed with greater flow and more ease.
Project Management
Planning and delivering defined initiatives from start to finish, managing timelines, budgets, stakeholders, and risks to ensure projects move forward smoothly, efficiently and land as intended - without added unnecessary strain to your team.
Program Evaluation
Using a 360º approach, we can evaluate your programs for effectiveness and identify areas for improvement. Also includes ongoing monitoring and feedback loops to ensure continuous learning, accountability, and measurable impact over time.
What Our Clients Say
Guirlene Joseph - Founder, The Dollar Detectives Society
"What impressed our team most about Kate’s process was her thoughtful, hands-on approach. She took the time to truly understand our mission, team culture and long-term vision before building out a tailored PlayBook template reflecting who we are and how we operate. Her ability to translate our big ideas into practical, organized steps was invaluable.
Since working with Kate, our internal communication, onboarding and workflow processes have become far more streamlined and efficient. Our team now has the clarity and confidence to deliver programs more effectively and collaboratively."