Onboarding Programs
Helping you create thoughtful, structured onboarding experiences that help new hires feel welcomed, informed, and equipped with all the knowledge and skills they need to succeed. Can include the creation of an entire training resource library.
Employee Roundtables
Structured conversations designed to actively engage staff in meaningful dialogue around their experiences, challenges, and ideas. These sessions help organizations better understand employee needs, surface valuable insights, and create more responsive, supportive workplace environments.
Kind Recruitment
Just because something has always been done a certain way, doesn't mean we should keep doing it that way. No one on either side of the table loves the current recruitment experience - by introducing Kind Recruitment practices, your organization can change the experience for everyone.
Customer Service Training
Equipping your team with the skills, tools, and confidence to deliver empathetic, efficient, and consistent support. Focusing on communication, problem-solving, and relationship-building to create more positive experiences for the people you serve.
Customer Experience Audits
In-depth reviews of how people interact with your organization at every touchpoint, identifying what’s working well and where improvements can be made. These audits often use tools to uncover friction points and opportunities to better meet customer needs and expectations.
Honest Leadership
Emerging leaders learn from the behaviour they observe in the visionaries around them, but truly changing the status quo requires thinking outside the conventional box. Honest Leadership principles give you the practical tools to lead differently, with an emphasis on inspiring support.
What Our Clients Say


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