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Happier People

People are at the heart of every organization. By improving how teams work, communicate, and feel supported, we can work together to create environments where individuals thrive - and where organizations naturally perform better as a result.

Onboarding Programs

Helping you create thoughtful, structured onboarding experiences that help new hires feel welcomed, informed, and equipped with all the knowledge and skills they need to succeed. Can include the creation of an entire training resource library.

Employee Roundtables

Structured conversations designed to actively engage staff in meaningful dialogue around their experiences, challenges, and ideas. These sessions help organizations better understand employee needs, surface valuable insights, and create more responsive, supportive workplace environments.

Kind Recruitment

Just because something has always been done a certain way, doesn't mean we should keep doing it that way. No one on either side of the table loves the current recruitment experience - by introducing Kind Recruitment practices, your organization can change the experience for everyone. 

Customer Service Training

Equipping your team with the skills, tools, and confidence to deliver empathetic, efficient, and consistent support. Focusing on communication, problem-solving, and relationship-building to create more positive experiences for the people you serve.

Customer Experience Audits

In-depth reviews of how people interact with your organization at every touchpoint, identifying what’s working well and where improvements can be made. These audits often use tools to uncover friction points and opportunities to better meet customer needs and expectations.

Honest Leadership

Emerging leaders learn from the behaviour they observe in the visionaries around them, but truly changing the status quo requires thinking outside the conventional box. Honest Leadership principles give you the practical tools to lead differently, with an emphasis on inspiring support. 

What Our Clients Say

Shabnam Naz Ansari - Founder & CEO, The Volunteer Well

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“Kate not only met with our marketing team, but the way she led the meeting, with thoughtful, provocative questions and a steady, empowering energy, was a clear reflection of her exceptional leadership. She didn’t just consult; she inspired clarity and purpose in the team." 
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